1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

Full name

Email address

Phone number (if voluntarily provided)Business/practice name

Responses to form questions (e.g., Efficiency Scoreboard)

Any other personal information you provide via contact forms, email, or social media

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device type

Pages visited and time spent

Referral source

Interaction logs (e.g., clicks, scrolling)

This data is typically collected through cookies, pixels, and analytics services (like Google Analytics or Meta Pixel).

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to inquiries and provide customer support

To deliver and improve our services

To personalize your experience on our website

To analyze website traffic and usage patterns

To communicate offers, promotions, or updates

To schedule and manage calendar bookings

To conduct surveys or request feedback

To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

Trusted service providers (e.g., calendar software, email tools, analytics services) under confidentiality agreements

Legal authorities, if required to comply with applicable laws or legal proceedings

Business partners, but only with your prior consent

4. Your Data Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your personal data

Withdraw your consent at any time

Object to or restrict certain types of processing

Request a copy of your data in a portable format

To exercise any of these rights, contact us at

[email protected]

.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and gather analytics. You can control the use of cookies through your browser settings.

Some cookies may be essential for the site to function, while others (like those used for marketing or analytics) are optional.

6. Data Security

We use industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. International Transfers

If you are accessing our website from outside Jamaica or the United States, please be aware that your information may be transferred to and processed in countries where our servers or service providers are located. We take appropriate steps to protect your privacy regardless of the location.

9. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., DPC resources or scheduling tools). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the "Effective Date" at the top of the page. We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email:

[email protected]

Instagram:

@medopsautomated

LinkedIn:

MedOps Automated